2026

Introduction
for shipping

Introduction for shipping

Table

of

Contents

01

One AI Operating System across the network

02

What changes on each desk

03

ARX, the application every desk works in

04

Engineered around how the network actually works

05

The team, principles and security behind the work

06

A foundation that keeps improving

A network,
understood
as a whole.

The information is there. It sits across shared mailboxes, documentation systems, agency spreadsheets and the few people who know each trade lane, so one customer question can take a day of emails.

Imperium installs an AI Operating System that connects that knowledge. ARX gives every desk one place to ask, understand and act, with the context of the business behind each answer.

Built around
the work
that matters.

Commercial needs to see which lanes still earn their cost, customer service a cargo status it can trust, and documentation the next amendment with a name against it.

We connect the records behind those questions and build the company’s own application around them, so a question that used to take a day of emails between offices is answered in minutes.

Introduction for shipping

Imperium’s published
client indicators

3.1×

Estimated output uplift
per person

7.5

Estimated hiring avoided,
per company

$175,000

Modelled annual payroll
avoided, per company

5.6×

Estimated task-speed uplift
for work handled by the OS

Across selected interviews

52%

Estimated time returned per person

Company calculations from selected interviews, including targets, midpoint estimates and extrapolations. These are not measured portfolio averages or audited savings.

Introduction for shipping

Different businesses.
Specific work.

Hospitality & F&B

Continuum’s recruitment OS is scoped around a problem every growing group recognises: receiving applicants, screening them and agreeing the next step with each hiring team. Bringing those stages into one shared workflow gives every handover an owner and keeps each decision with the people responsible for recruitment.

Property operations

BDL’s engagement brings owner reporting and revenue management into one picture of the portfolio. The work starts with the information the business already holds, then connects it to the reports and decisions property owners depend on, staged around the business’s operating priorities.

More time to
understand
the client.

Trident Treehouse set out to cut the manual procedures and spreadsheet work that kept advisers away from their clients. Client knowledge becomes the context for research and preparation, so the information behind each relationship is ready before the conversation starts, and more of every adviser’s day goes to the person they are advising.

Knowledge
connected to
the tools.

Imprint Genius describes a central OS that knows the business and its content, connects its apps and turns questions into presentations and finished work. Company knowledge travels with each task, which makes the OS part of the team’s daily workflow.

Introduction for shipping

Experience across
businesses and industries

The tools differ, but the problems repeat: knowledge scattered across teams, reports that take days and work that waits on one person. A shipping business carries the same pattern across every port and agency office.

Our company and team experience spans property, hospitality, retail, technology and professional services. Shipping adds more parties, documents and time zones to the same problem.

Selected company and team experience, including earlier professional relationships.

Introduction for shipping

In the room
with operators

Questions from the people doing the work shape the product: visibility, accountability, adoption and time returned to the team.

Live presentation · bringing AI into the operating conversation

Recorded conversation · questions before tools

Talking through where the work stalls

Listening to how the work really runs

Learning alongside business owners

Workshop · from questions to decisions

Introduction for shipping

The company,
connected.

Every booking is linked to the customer, shipment, documents, people and decisions it belongs to.

Scattered booking, documentation and customer data becomes company context, so ARX can help each desk decide and act with the whole picture.

Introduction for shipping

Across the business

In the work

The same foundation, configured around each desk’s priorities.

Commercial

Lanes, contracts and the margin on each customer

Customers

Bookings, status questions and exceptions

Documentation

Instructions, bills of lading and amendments

Operations

Schedules, equipment and the next exception

Finance

Freight invoices, detention charges and disputes

Leadership

The network’s operating picture

Recruitment across a group

An engagement organised around applicant intake, screening and coordination with hiring teams. The workflow starts with a defined operational bottleneck.

More attention for each client

Bring research and client context together so advisers can spend less time on manual procedures and more time understanding the person in front of them.

One view across properties

Connect owner reporting and revenue-management work around a property business, with delivery staged against its operating priorities.

Introduction for shipping

A clearer view of
a complex business.

GeoNet works across property development, sales and marketing. Its OS brings the company’s knowledge into the day-to-day decisions of its leadership team, connecting the information behind advertising performance, operating plans and the work moving through the organisation.

“It was understanding what was giving us a return on our advertising expense, where people were working effectively, and getting the information through the organisation as well.”

Chad Egan · Founder & CEO

Introduction for shipping

Client
stories

25

creative concepts

From campaign data
to a plan

Elissa Doyle, CMO, describes analysing a campaign, finding gaps and developing 25 creative concepts in 30 minutes. The OS brought several analytical roles into one working conversation.

Advice with context

For Alberto Furger, the starting point is the client relationship. Reducing manual procedures and spreadsheet work creates room to understand each person’s needs, with company knowledge supporting the research and preparation around that conversation.

A property-wide view

Owner reporting and revenue management share one operating picture. The installation connects the property business’s information to the reports and decisions its team needs, with delivery staged around those priorities.

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The operators
behind the work

Alberto Furger

Founder · Trident Treehouse

Sean Johnson

Founder · BDL

A property-management business needs reporting, revenue work and owner communication to share the same context.

Ben Barnes

Chief Operating Officer · GeoNet

A leadership role depends on knowledge that can move between financial models, plans, presentations and the people making decisions.

The network.
In one place.

ARX is where every desk works with its AI OS. Bookings, documents, dashboards and connected systems sit in one working environment, configured around how the business runs.

Your app.

Configured for your company

Your KPIs.

Built around the work

On mobile

Deployment-specific

A company-specific application

Your identity and your team, on your own AI OS.

1,400+ ways to connect

Outlook

Teams

Excel

SharePoint

Salesforce

Dynamics

Power BI

Gmail

Drive

WhatsApp

Slack

Calendar

Explore the catalogue. Connect the tools you authorise.

The operating picture

ARX

Your company’s knowledge, connected

The context behind every answer and action.

Multi-model

OpenAI

Claude

Models and hosting set by each installation’s data policy

In Chrome

Extension · private preview

Deliberate
permissions

Configured for the work.

From the number to the next action

Prepare

Reports, proposals and follow-up

Collaborate

Share useful work and context

Shared work

Product illustrations · fictional demo data

Introduction for shipping

See the number.
Understand the work.

Leadership should see the number without waiting days for a report. Each figure sits beside its source, the work behind it and the person responsible for moving it.

Revenue against plan · orders completed · cash in and out · team size

What needs attention?

Start with the questions your desks already ask: which bookings are at risk, which detention invoices are in dispute, what the next emissions report needs. Agree the definitions, connect the right records, then make the picture part of the weekly work.

Source-backed product views shown with a fictional demonstration company. A shipping installation is configured around its own measures. The figures shown are not Imperium client results.

Introduction for shipping

Your company. Your application.

A dedicated desktop workspace, with company knowledge, working conversations and the tools your team uses. A mobile view keeps the same context close when the work moves across ports and time zones.

The full working environment

Ask with company context. Inspect sources. Prepare work and review actions in one conversation.

On the move

Mobile availability is deployment-specific.

Actual product-kit interfaces with fictional demonstration data. Desktop and mobile views are illustrative configurations.

Introduction for shipping

A year of progress

NEXT

Deeper collaboration
across the team

Q4 2025

Applications built on expert knowledge
Structured company information
Taxonomy and retrieval
Search by meaning

Q1 2026

One view of company knowledge
Shared business definitions
Clear workflow ownership
Operational partnerships

Q2 2026

Continuum recruitment
Core Concept Living
Answers that show their sources
Company dashboards
Retrieval and memory

Q3 2026

LATEST

Each company’s own app
Approvals for connected actions
Team onboarding
A catalogue of 1,400+ tools
Sharing across the team

Q4 2026

PLANNED

Shared work that carries
the company’s context

Development themes, not exact release dates. October 2025 to April 2026: the company’s account. May to September 2026: dated records. October 2026: planned.

Engineering.
Inside the business.

The installation succeeds when the desks use it on live bookings and real exceptions. That takes engineering, an internal owner and a clear outcome.

Introduction for shipping

The capability behind an installation

KNOWLEDGE ENGINEERING

Structure tariffs, contracts, port procedures and customer history so context can be found, understood and traced to its source. Taxonomy and retrieval make the knowledge useful beyond a single conversation.

SYSTEMS ENGINEERING

Connect the booking, documentation, finance and messaging systems behind daily operations, with permissions to match. Each installation has to reflect how the company actually works, from the source of a record to the team responsible for using it and reviewing the next action.

OPERATIONAL UNDERSTANDING

Work with commercial, customer service, documentation and finance teams to decide what matters, what should change and how the team will measure progress. A defined workflow, an accountable owner and a useful baseline give the installation a practical starting point.

Port and vessel photographs are licensed stock imagery and do not show Imperium clients or their operations.

Introduction for shipping

Experience that
informs the work

Our background combines software, data procurement, migration and resource-planning systems for large organisations with the analysis of marketing, sales and operations. That experience informs how we structure company knowledge, connect its systems and improve the work behind the numbers.

SOFTWARE & DATA SYSTEMS

COMMERCIAL OPERATIONS

Founder-reported professional background. Prior engagements are not current Imperium customers or endorsements.

Introduction for shipping

The
Founders

Product engineering and commercial operations meet in the same responsibility: understanding the company, building around its priorities and helping the team put the OS to work. The founders remain accountable for the quality of that relationship.

Alex Kaymakanov

Chief Executive Officer

Leads company direction and product, drawing on software, data procurement and resource-planning experience. His focus is the architecture behind ARX and the engineering standard required to make company knowledge useful in daily work.

Archie Nash

Chief Operating Officer

Leads operations, installation and customer success, drawing on the analysis of marketing, sales and operating performance. His focus is a clear business problem, useful measures and the internal ownership needed to make the OS part of everyday work.

Introduction for shipping

Principles
for useful AI

An AI OS earns its place through the work it helps people do. These principles guide how Imperium builds and runs every installation.

Start with the company

Learn the tools, responsibilities and daily work before configuring anything.

Show the source

Make company context available for review alongside the answer.

Keep access deliberate

Set connections and permissions around the people who use them.

Build with the team

Install alongside the people doing the work and develop internal ownership.

Stay accountable

Keep engineering close as the business and its workflows change.

Introduction for shipping

“Reduce the time we spend on manual procedures and workflows and filling out spreadsheets…”

ALBERTO FURGER

In a 2025 Marcura and Thetius survey, 81% of maritime companies were running AI pilots and only 11% had the policies in place to scale them.

Context that stays useful

The underlying model will change. The company’s knowledge, definitions, workflows and permissions are the foundation the team keeps building on.

People who can use it

Archie Nash, our COO, focuses on internal champions: people who learn the OS, test it against real work and help the rest of the company adopt it.

A company built
alongside companies.

The product takes shape alongside the people doing the work. We map the company’s questions, build around its priorities and stay close as the team puts the OS to use.

Introduction for shipping

One responsibility,
from build to operation.

Build.
Run.

An installation and an
ongoing engineering relationship.

Software and engineering, together.

Understand

Map the company,
its tools and the work.

Connect

Build the context
and agreed workflows.

Improve

Support adoption
and refine the OS.

Introduction for shipping

The architecture
behind useful work

A disputed detention invoice belongs to a customer, a booking, an email thread and the person resolving it.

The AI OS keeps those relationships together, so every answer starts from the business itself.

Customers

People

Knowledge

Integrations

Applications

Operations

Commitments

Conversations

Measures

Permissions

Introduction for shipping

Installed with
the people
who use it

Choose an internal champion and a real workflow. Establish what good looks like, then work through the difficult cases together.

The goal is capability inside the business: people who understand the OS, trust its boundaries and can use it without waiting for the owner.

Working through the company’s own questions

Building capability with the people doing the work

Introduction for shipping

Built around
different
businesses

A property company and a sourcing business start from different places. The same foundation becomes useful through each company’s own knowledge, working practices and connected tools.

Each installation begins with a defined scope and keeps improving as the team uses it.

Context for a
property business

A quotation can depend on the customer, property, furniture package and drawings. The OS brings that context into the task.

Knowledge connected
to the tools

Isaac describes a central OS that knows the company and its content, connects its apps and helps turn questions into useful work.

Introduction for shipping

Security is part
of the installation

CYTUR recorded 828 maritime cyber incidents in 2025, up from 408 in 2024. The deployment decision starts with your requirements: where data lives, who can access it and which actions ARX may take.

Deployment choices

Review hosting, data location and model requirements with the people responsible for your systems. The right configuration depends on what information the business holds, where it is permitted to go and how the team intends to use it. Those requirements inform the installation before connections and workflows are agreed.

Access and actions

Connect approved sources and configure permissions around the team’s responsibilities. Agree who should see the underlying information, who can prepare work and which actions need review before reaching a connected tool. Begin with a defined workflow so that access and operational responsibility can be considered together.

A clear security conversation

Evaluate the documented controls and current compliance status with the people accountable for security. Discuss the proposed configuration, the AI models it uses and the responsibilities on each side. The security review should establish what is supported for this installation, what requires further work and what evidence the company needs before proceeding.

Introduction for shipping

The disciplines
behind the OS

Working session · mapping the company before the build

Architecture, product engineering, security, design and delivery.

Architecture

Eddie Wong
Chief Architect

Engineering

Nirav Shah
Lead Product Engineer

Otto Bonilla
Senior Software Engineer

Security

Yuri Ivanov
Chief Security Officer

Experience

Amjad Ajzannay
Product Experience Lead

Bailey Spitzer
Creative Director

Introduction for shipping

A culture close to the work

On stage · AI operating systems for business

Working sessions turn questions into product requirements. Conversations keep the engineering grounded in the company’s reality.

Time together, beyond the screen

Company workshop · space to work together

Conversations with operators

GeoNet · meeting the leadership team

A foundation
that keeps improving.

Electronic bills of lading reached about 11% in 2025, and DCSA member carriers have committed to 100% by 2030. As the documents go digital, the company’s context and workflows become more valuable.

Introduction for shipping

Where the next work goes

A company-specific experience

Keep making the application fit the company’s identity, vocabulary and operating priorities.

Collaboration with context

Help teams share useful work and its supporting context, with a clear recipient and next step.

More connected work

Expand the useful workflows around authorised tools, with outcomes and permissions agreed for each company.

Development direction. The views above illustrate current product patterns, not dated release commitments.

Introduction for shipping

From information
to operating advantage

Sea-Intelligence recorded global schedule reliability of 49.9% in August 2026, the lowest since September 2022, and late vessels arrived 6.81 days behind schedule on average. Every desk handles more exceptions. When the information does not join up, the usual fix is another hire, and decisions still wait on the few people who know each lane.

We begin with the business: its customers, trade lanes, documents, definitions and the bottlenecks holding people back. We connect the relevant systems, structure their knowledge and build an application around the way the company operates. That gives each installation a practical purpose and a clear relationship to the work it supports.

A useful answer carries the context needed to evaluate it. The team can inspect the evidence, prepare its response and review an action before it reaches a connected tool. Imperium builds and maintains the AI OS alongside the company as its knowledge, people and priorities develop.

Built around the company. Improved through the work.

See your network whole.
Build around what matters.

Find where your desks lose hours on bookings, documents and exceptions.